1. General Information

• Company Name: E_Mall Ltd
• Business Name: eMall Property
• Office Address: KN 70 ST, 3rd Floor, Florida House, Nyarugenge, Kigali, Rwanda
• Contact Email: emallproperty4@gmail.com
• Phone Numbers: +250 788 385 839, +250 788 385 831

2. Services Provided

eMall Property is a real estate agency offering a range of services including property sales, rentals, property management, and investment consultancy. Our platform allows users to browse listings for residential, commercial, and rental properties in Kigali and surrounding regions. We facilitate transactions between buyers, sellers, landlords, and tenants and provide expert guidance on real estate investments within Rwanda’s market.

eMall Property provides the following property categories:

• Residential Rentals (Under 1M Rwf)
• Commercial Rentals (Under 1M Rwf)
• Furnished Rentals
• Apartment Rentals
• Unfurnished Rentals
• House for Sale
• Land/Plot Sale
• Land/Plots (From 50M Rwf)
• House, Apt & Commercial Sales (Under 100M Rwf)
• Luxury Rentals (From 4M Rwf)
• Luxury Sales (From 500M Rwf)
• Rentals by Owners
• Sales by Owners
• Rentals by eMall Agents
• Sales by eMall Agents
• Rentals by External Agents
• Sales by External Agents
• Coming Soon (For Developers)

For buyers and tenants, subscription is handled through our brand website, www.getownerinfo.com. This platform is specifically designed to manage subscriptions for tenants and buyers and help them connect directly with property owners .

For detailed service pricing and property listings, please visit our Pricing Page.

3. Property Listings and Accuracy

• eMall Property makes every effort to ensure that all property listings, descriptions, prices, and other information on this website are accurate and up-to-date. However, we cannot guarantee the absolute accuracy of all content.
• Properties listed on our website are subject to availability. We reserve the right to update or modify property listings without notice.
• Property photos, descriptions, and other media on the website are for illustrative purposes only and may not represent the exact appearance or layout of the properties.

4. Property Transactions

• Any property transactions (buying, selling, or renting) made through our website are subject to negotiation and agreement between the buyer, seller, landlord, or tenant.
• eMall Property acts as an intermediary to facilitate property transactions but is not a party to the actual sale or rental agreement unless explicitly stated.
• We do not guarantee the outcome of any transaction and recommend clients conduct their own due diligence.

5. Fees and Payments

Fees for services, property listings, and transactions are on our Pricing Page. All prices and payment details are subject to change, and clients will be informed of any changes before the service is provided.

eMall Property charges fees for services such as property listings, management, and consultancy. Specific fees will be agreed upon at the time of service engagement and are subject to change. All fees must be paid in full according to the terms specified in each agreement or service contract.

Currency Conversion:
For your convenience, we offer a currency converter for payments made in USD to RWF. The exchange rate provided by the converter is an estimate and may differ slightly from the actual rate used at the time of the transaction. Final rate will be based on the agreement with property owners or services provider.

6. User Accounts and Registration

• Some features of the eMall Property website may require users to register for an account (e.g., accessing property listings, receiving updates, or contacting agents).
• You agree to provide accurate, complete, and updated information when registering and maintain the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account and must notify us immediately if you suspect any unauthorized access.

7. Privacy Policy

eMall Property values your privacy and is committed to protecting your personal information. By using our services, you consent to the collection, use, and storage of your personal information as described in our Privacy Policy. Please review our privacy policy link to understand how we collect and handle your data.

8. Intellectual Property

• All content on this website, including but not limited to text, images, logos, graphics, videos, and property listings, is the intellectual property of E_Mall Ltd and eMall Property.
• You may not use, reproduce, or distribute any content from this website without our express permission.

9. Third-Party Links

This website may contain links to third-party websites for your convenience. eMall Property is not responsible for the content, privacy practices, or the terms and conditions of any third-party websites. Clicking on third-party links is done at your own risk. We recommend reviewing the terms and privacy policies of those websites before engaging with them.

10. Limitation of Liability

eMall Property and E_Mall Ltd shall not be liable for any loss, damage, or injury resulting from your use of our website or services, including, but not limited to, property loss, personal injury, or financial loss.
We do not guarantee that our website will be uninterrupted or free from errors. We are not responsible for any temporary website downtime or technical issues.

11. Indemnification

By using this website, you agree to indemnify and hold harmless eMall Property and E_Mall Ltd, including our employees, agents, partners, and affiliates, from any claims, liabilities, losses, or damages arising from your violation of these Terms and Conditions or your use of our services.

12. Termination of Services

eMall Property reserves the right to terminate or suspend your access to our website and services at our sole discretion, without notice, for any reason, including but not limited to violation of these terms.

13. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Rwanda.
• Any dispute or claim arising from or related to these terms shall be resolved through Business courts in Kigali, Rwanda, under the rules of the Rwanda courts.

14. Modifications to Terms

eMall Property reserves the right to modify or update these Terms and Conditions at any time without prior notice.
Any changes to these terms will be posted on this page, and the “Last Updated” date at the top will reflect the date of the most recent revisions.

15. Contact Information

For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

• Email: emallproperty4@gmail.com
• Phone: +250 788 385 839, +250 788 385 831
• Office Address: KN 70 ST, 3rd Floor, Florida House, Nyarugenge, Kigali, Rwanda

16. Acceptance of Terms

By using the eMall Property website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.